You Don’t Get the Map Until You’re Lost

Everybody wants to know how to start before they start. Bad news: the instructions only show up after you're already in the middle of it.

Everybody wants to know how to start before they start. Bad news: the instructions only show up after you're already in the middle of it.

Crime scenes, pizza, cell phones, call centers, novels. My resume looks like a mistake. It turns out every job was quietly training me for the next one.